Privacy Policy

Effective Date: 1st October, 2025

Dental Seminars Pty Ltd - ABN 88 164 260 039 (Trading as Correct Dentistry) ["our", "we"," us"] is committed to protecting your privacy. It is very important that you read this policy carefully as it describes the way in which we handle and collect your personal identifiable information. This applies to all personal identifiable information we receive, such as your name, address, email address, and telephone number.

We take this stance not just to fulfil our legislative obligations under the Privacy Act 1988 ("the Act"), but also because we value your trust and our ongoing relationship. You have no obligation to provide any personal identifiable information, however if you choose to withhold your personal identifiable information, we may not be able to provide the products or services that depend on the collection and use of your information. Further, if we are not able to verify your identity for payment purposes, then pursuant to the Anti-Money Laundering and Counter Terrorism Act 2006 (AML), then we cannot process your application to gain access to our products and services.

This policy describes how we will abide by the Australian Privacy Principles ("APPs") that form part of the Act. If you reside in a jurisdiction that is part of the EEA (European Economic Area), then this policy is also applicable.

1. What Personal identifiable information Do We Gather About You?

When you use our Services by ordering a subscription to our Services or other Products, providing registration details, setting newsletter preferences, browsing our web sites, completing a survey, or otherwise interacting with our Services, we gather personal identifiable information. Personal identifiable information is information that identifies you as an individual or relates to an identifiable individual. Several different types of personal identifiable information can be gathered when you interact with our Services, depending on the type of product or service being used. Collection of personal identifiable information is necessary for delivering you our Services or to enhance your customer experience.

If you disclose any personal identifiable information relating to other people to us or to our service providers in connection with our Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We and our several service providers collect personal identifiable information in a variety of ways, including:

A) Through Our Services

i. Registration:

When you register for any Service we provide, we may collect personal identifiable information about you. For example, registration on our websites can be done by supplying a unique email address and password, or by linking your Facebook, Google or other accounts. Registration to an event, conference or digital resources requires that you complete an application form that could include, at a minimum, your name and email address.

ii. Billing:

To subscribe to our Service or enable payment, we collect and use your name, address, telephone number, email address, credit or debit card information and other billing information. We will pass all payment information concerning you to our payment verification providers as detailed in our terms of service.

iii. User-Generated Content and Public Activities (Including Comments and Reader Reviews):

We offer you opportunities to engage in public activities via our websites and our Services. "Public activities" are any actions you take that are designed to be visible to other users, including comments, recommendations, reader reviews, ratings or any other items that you submit. These activities will be effected via Bulletin Board environment.

If you choose to engage in public activities, you should be aware that any personal identifiable information you submit can be read, collected and used by other users of these services. We are not responsible for the personal identifiable information you choose to submit in the course of your public activities, and we have no responsibility to publish, take down, remove or edit any of your public activities or submissions (except as required by applicable laws).

iv. Competitions, Promotions and Special Offers:

We collect personal identifiable information, such as your name, address, age and email, from you when you participate in any competitions, promotions or special offers that we may organise via our web site.

v. Reader Surveys and Market Research:

We and our service providers collect personal identifiable information from you through voluntary surveys or feedback programs conducted via our Services, through our service providers' platforms, by phone, by mail or during in-person interviews or events. We will ask you for your consent to the processing of information at the point of collection. We also conduct similar research for advertisers.

vi. Loyalty Programs:

If we establish a loyalty program and if you interact with our loyalty programs and answer questionnaires, we collect personal identifiable information about you.

vii. Contact With Our Call Centres:

We collect personal identifiable information from you in non-digital contexts, including, for example, when you place an order over the phone or contact customer service or any support services we may offer.

viii. Application for Employment and Internship:

We collect personal identifiable information from you such as your name, date of birth, address, and email.

B) From Other Sources

i. Publicly available databases:

Including privately-held marketing and data analytics resources. For example, we may receive demographic information (age, sex, household income, job industry and job title) from these sources.

ii. Joint marketing and third-parties:

When they share the information with us.

iii. Social-media platforms or other third-party services:

(Such as Google Play Store or Apple App Store). If you choose to link your social-media account or account relating to other third-party services to our Services, you may be asking third-parties to send us certain information from those social media accounts or services accounts, and you are authorising us to collect, store, and use what they send us in accordance with this Privacy Policy.

2. What Do We Do With The Personal identifiable information We Collect About You?

We collect, use or otherwise process personal identifiable information as allowed under applicable law, including where based on one or more of the following:

  • The consent you provide to us at the point of collection of your personal identifiable information;
  • The performance of the contract we have with you;
  • The compliance of a legal obligation to which we are subject; or
  • The legitimate interests of our, a third-party or yourself.

It means that there are good reasons for the processing of your personal identifiable information and measures are taken to minimise the impact on your privacy rights and interests. Legitimate interest also references our use of your data in ways you would reasonably expect and that have a minimal privacy impact. We have a legitimate interest in collecting and processing personal identifiable information, for example: (1) to ensure that our networks and information are secure; (2) to administer and generally conduct business within our numerous providers, (3) to prevent fraud and (4) to comply with any legal obligation imposed upon us by any law such an AML and taxation law.

A) Provide our Services You Request:

We use the information we gather about you to enable your use of our Services and fulfil your requests for certain products and services, such as providing the 'Our Services' functionality to you, arranging access to your registered account, providing you with customer service, responding to your inquiries, requests, questions, suggestions, compliments or complaints, completing your transactions, sending you administrative information (such as change of our terms, conditions, or policies) and enabling you to participate in and renew paid services, polls, promotions, surveys, research, events, digital resources and message boards (forums). We will engage in these activities to manage our contractual relationship with you or comply with a legal obligation.

B) Analysis and Development of New Products and Services:

We perform statistical, demographic and marketing analyses of users of our Services, and their subscribing, purchasing, browsing and reading patterns, so we can analyse or predict our users' preferences for product and services development purposes, to determine our promotional campaign effectiveness so we can adapt our campaign to the needs and interests of our users, and to generally inform advertisers about the nature of our subscriber base. We use this information for analytical purposes, including analysis to improve customer relationships, to support strategic business decisions and our marketing tactics and to measure and track our brand health. We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, or because we have a legitimate interest in doing so.

C) Customising Your Experience:

We may use your personal identifiable information, that we have, to better understand you and customise certain features of our Services to provide you with an enhanced experience including to show you offerings, promotions or products that may be of interest to you, based on the demographic information, type of device you are using to access our Services, your usage of our Services and your browsing and reading history. We will provide personalised services because we have a legitimate interest in maximising the benefit of our Service to you.

D) Email Newsletters and Other Marketing Activities as well as Facilitating Social Sharing:

We may send you email newsletters or promotional emails about services offered by our and its advertisers. To opt out of these emails, please see the section labelled "How to opt out of receiving emails and promotions". We will use the personal identifiable information we have about you to advertise our services to you. If you choose to use social-sharing functionalities, we will use your information to facilitate such action, and such action — along with any information you share — will be covered by the social-media platform's privacy policy. We will engage in these activities with your consent or where we have a legitimate interest.

E) Administrative Purposes:

We and our service providers may use your personal identifiable information the following legitimate business purposes:

  • For auditing purposes, to verify that our internal processes function as intended and comply with legal, regulatory and contractual requirements;
  • For fraud and security monitoring purposes, including, for example, to detect and prevent cyberattacks; and
  • To understand and assess satisfaction with our Services or our customer care team.

We engage in these activities to manage our contractual relationship with you, to comply with our various legal obligations, or because we have a legitimate interest.

F) Allowing you to participate in Competitions, Promotions and Special Offers:

Some of these promotions have additional rules containing information about how we may use and disclose your personal identifiable information. We use this information to manage our contractual relationship with you.

G) Aggregating and/or Anonymising Personal identifiable information:

We may aggregate and/or anonymise your personal identifiable information so that it will no longer be considered personally identifying to you. We do so periodically to generate other data for our use, which we may use and disclose for any purpose.

H) User Generated Content and Public Activities:

When you share or recommend links to content on a social- media platform (such as Facebook, Google+ and X), that action and any information you share will be covered by that platform's privacy policy.

3. With Whom Do We Share The Personal identifiable information We Gather?

A) Sharing Within us:

We may share your personal identifiable information with our affiliates for the purposes listed in this Privacy Policy.

B) Sharing With Service Providers:

We may contract with other companies, agents or contractors ("service providers") so that these third parties can provide services on our behalf. These services are, for example, credit-card, payment and billing processing, fulfillment of subscriptions, orders and prizes, information technology and related infrastructure provision, customer service, ad serving, shipping, email distribution, lead generation, list processing and analytics, research surveys, interviews, event management and analysis, or promotions management. While performing these services, our service providers will have access to your information including your personal identifiable information. You specifically consent to us allowing these third party providers to access your personal identifiable information.

C) Sharing With Other Third-Parties:

We will not knowingly sell, rent, swap or authorise any third-party other than in the ordinary course of business with our service providers and clients to use your details without your permission. Nothing in this Privacy Policy is intended to restrict our use or sharing of aggregated or de-identified information in any way.

  • i. We may share personal identifiable information, such as name, email, company and title, about attendees to our live events and conferences with sponsors; if we do, we will notify you when you provide us the information.
  • ii. We may also share personal identifiable information to third-party sponsors of competitions, promotions and special offers and will let you know at the point of collection of your information if we do.
  • iii. We may use a third-party payment service to process payments made through our web site. If you wish to make a payment through our web site, your personal identifiable information will be collected by such third- party and not by us and will be subject to the third-party's privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third-party's collection, use and/or disclosure of your personal identifiable information.
  • iv. We may share in aggregate results from research surveys or events with advertisers and clients.
  • v. We have a legitimate interest in disclosing or transferring your personal identifiable information to a third- party in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Such third-parties may include, for example, an acquiring entity and its advisors. You consent that we may disclose your personal identifiable information to any legitimate third party who has entered into a non-disclosure agreement for the purpose of acquiring us or our business operations.

D) Compliance With Legal Process:

We may access, preserve and disclose personal identifiable information if we are required to do so by law or we have a good faith belief that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorised use of our Services; (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions); and (5) cooperate with public and government authorities (which may be outside your country of residence).

E) By Using our Services, You May Elect to Disclose Personal identifiable information:

  • i. Public Activities: Public activities may be included in our RSS feeds, APIs and other distribution formats. As a result, your public activities may appear on other websites, blogs, or feeds.
  • ii. Through Your Social Sharing Activity: If you connect to our Services through your social media account, you will share information with your friends associated with your social media account, with other users, and with your social media account provider. By doing so, you authorise us to facilitate this sharing of information, and you understand that the use of shared information will be governed by the social media provider's privacy policy.

4. Other Information Collected Using Technology

We may collect other information that does not specifically identify you which may be collected through technology. It includes tracking information collected by us as well as third-parties.

We use various internet technologies to manage, and track the use of, our Services. We use and disclose this information for any purpose, except where we are required to do otherwise under applicable law. Information that we may collect using these technologies may be combined with personal identifiable information about you. If we combine information with your personal identifiable information, we will treat the combined information as personal identifiable information.

A) Device Information:

We may collect information about the computer, mobile device or other device you use to access our Services, such as Internet protocol (IP) addresses (the region or general location where your computer or device is accessing the Internet), geolocation information, unique device identifiers, browser type, browser language and other transactional information.

B) Cookies, Beacons, Local Storage and Other Similar Technologies:

We may use "cookies", Web beacons, tags and scripts, and other similar technologies including local storage objects such as HTML5. These technologies allow us to manage access to and use of our Services, and to recognise you and provide personalisation, and help us understand how people use our Services. You will not be able to access certain areas of our websites, if your computer does not accept cookies from us. Because there is no accepted standard on how to respond to "do not track" browser-based signals, we do not respond to such signals.

C) Analytics, Log Files and Reading History:

We may gather certain information automatically and store it in log files. This information includes IP address, browser type, operating system and other usage information about the use of our Services, including a history of the pages you view.

We automatically combine this collected log-information with other information we collect about you. We do this to improve services we offer you, including customised recommendations, advertising to improve marketing, and to track access and use of our Services across the devices that you use to access us.

5. Third-Party Advertising

Some of the services and advertisements included in our Services, are delivered or served by third-party companies, which may collect information about your use of our Services.

These companies place or recognise cookies, pixel tags, web beacons or other technology to track certain information about our clients who use our Services. For example, in the course of serving certain advertisements, an advertiser may place or recognise a unique cookie on your browser in order to collect certain information about your use of our Services.

We do not have access to, nor control over, these third-parties' use of cookies or other tracking technologies or how they may be used.

Your access to our websites should not be affected if you do not accept cookies served by third-parties.

6. How Do I opt Out From Receiving Emails and Promotions?

You can choose not to receive commercial email messages in the future by either (1) following the "unsubscribe" instructions located near the bottom of each email, or (2) you can email us at [email protected]. It is important to note that this request does not prohibit us from sending you important administrative disclosures for non-marketing purposes. The fact that you have emailed us may not mean that we have received your email, and we take no responsibility for your email to us being filtered and thus lost, by junk and spam filters.

A) Email Newsletters:

We may send you our newsletter to keep you updated regarding our Services. If you no longer wish to receive a specific newsletter, follow the "unsubscribe" instructions located near the bottom of each newsletter. If you experience difficulty with the "unsubscribe" process, please contact us at [email protected] and provide your email address along with the name of the newsletter from which you would like to unsubscribe. The fact that you have emailed us may not mean that we have received your email, and we take no responsibility for your email to us being filtered and thus lost, by junk and spam filters.

7. How Do I Access, Change or Update My Personal identifiable information?

If you would like to request to review, correct, restrict or delete personal identifiable information that you have previously provided to us, object to the processing of personal identifiable information, or if you would like to request to receive an electronic copy of your personal identifiable information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us by email to [email protected].

In your request, please state what personal identifiable information you would like to have changed, whether you would like to have your personal identifiable information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal identifiable information. For your protection, we only implement requests with respect to the personal identifiable information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.

We will respond to your request consistent with applicable law. A fee may apply to such access if that request for access is excessive. The fact that you have emailed us may not mean that we have received your email, and we take no responsibility for your email to us being filtered and thus lost, by junk and spam filters.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal identifiable information provided until after the completion of such purchase or promotion).

Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

You may lodge a complaint with a data protection authority for Australia or where an alleged infringement of applicable data protection law occurs. Australian privacy complaints are available at https://www.oaic.gov.au/privacy/privacy-complaints.

8. Data Retention

We retain personal identifiable information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you, provide our Services to you and to support strategic business decisions for our Services;
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (for example, in light of applicable statutes of limitations, litigation or regulatory investigations).

9. Is My Information Protected?

We seek to protect personal identifiable information with reasonable organisational, technological and physical safeguards commensurate to the sensitivity of the personal identifiable information. Although we take appropriate measures to safeguard your information, we cannot guarantee its absolute security. To further protect your data, we recommend that you use complex passwords for your accounts with us and for accounts with third-parties that you link to any of your accounts with us. Please do not use the same passwords you use for our Services for other services or share your password with unauthorised people. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the "Contact Details" section below.

10. Children's Guidelines

We do not knowingly collect or store any personal identifiable information from children except as permitted by applicable law.

11. Contact Details

Should you wish to contact us in relation to any of the information contained within this Privacy Policy, or to seek access to information we may hold on you, you may do so by writing to:

Email: [email protected]

The fact that you have emailed us may not mean that we have received your email, and we take no responsibility for your email to us being filtered and thus lost, by junk and spam filters. If you do not receive a response from us, then please try contacting us from one or more different email accounts.

You may be required to provide identification prior to us releasing personal identifiable information.

12. Changes to This Privacy Policy

We evaluate this privacy policy periodically in light of changing business practices, technology and legal requirements. As a result, it is updated from time to time. Any such changes will be posted on this page. It is your responsibility to review this privacy policy so that you are continuously aware of its contents.